Symbiont Service Reviews
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Symbiont Service Corp4.8 Stars - Based on 553 Customer Reviews
2/09/2024 - Google
My home Heat Pump/AC, Started making a very loud noise last night. It was loud enough to shake the walls. I turned it off. This morning I called Symbiont as they installed my system some 3 yrs ago. They were very friendly and sympathetic, as we had no heat. I w.as told that they could have a technician out this afternoon and apologized for not being able to get here sooner. The Technician ( I believe Josh?)called later in the afternoon and advised he was about 10 min. away. He arrived and was very nice and professional. He told us what the problem was in layman's terms. Then he told us that it was simply a wire issue. Fixed the problem quickly. l was totally shocked that this is a company that stands behind it's work, They were so friendly and professional all the way. TWO THUMBS 👍 UP. THANK YOU, THANK YOU. HIGHLY RECOMMEND😁.
1/11/2024 - Google
Maientance Manager in fort Myers, Fl and we use Symbiont Service Corp for our pool and Spa heaters. I want to personally say thank you Michelle King for all your help your Amazing! I had several things i needed help with and she stayed in contact with me throughout all of it. Symbiont Service Corp is a great company!
12/12/2023 - Google
They redid my a.c after hurricane 🌀 Ian. They lve done several other of my family's homes as well
11/30/2023 - Google
Symbiont Service Corp is keen and quick to reply. They under promise and over deliver. They installed 5 heaters in a matter of week and replaced all the old 17 year old lines and cabling. Very responsive staff in the office, accounting, sales, and in their service department.
11/23/2023 - Google
Readers can see below what my original review was. I am happy to report that for nearly two years Symbiont has been VERY attentive to our concerns. After several equipment episodes, Dave Ballard and his team bent over backwards demonstrating their responsiveness. I have to revise my criticism of Symbiont to now sing their praises. From the original one star rating, they deserve the five stars I have revise it to be. Keep up the good work, Dave. About a year ago, I reviewed Symbiont, not so positively. After waiting for months for warrantied parts to arrive and get installed, the poor review jogged Alan Church to respond. He requested that I revise my rating upwards. The only reason for his call was to get his rating improved. I responded "I'll revise my rating if the service warrants it." Now, nearly a year later I have been waiting for three+ months for another, new warrantied replacement compressor to be installed. It's deja vous. I cannot rate Symbiont lower, because we have heard NOTHING from them. If you want a rating guys, SERVICE is the name of the game. Harbour Club Condominium Association.
11/22/2023 - Google
These people are absolutely amazing. They do what they say. They are excellent to work with and are extremely pleasant from the office staff to the Technicians. This employee owned company has been built on integrity and it shows by their long-standing customers. They're fair in their pricing and stand by their work.
10/21/2023 - Google
Highly skilled professional service. Very good communication and prompt dependable service.
10/20/2023 - Google
I can’t say enough good things about Symbiont Service Corp. We are a condominium community and everyone loves it when the pool is held at a consistent temperature. Recently, we were experiencing cooler water temperatures. Symbiont was called and a technician was out within 2 days. That’s awesome! Our technician went above and beyond checking everything out, educating me and resolving the issues. Customer service with this company is stellar and I highly recommend them. Thank you, Symbiont!!🙌🙌❤️🙌🙌
10/19/2023 - Google
Jonathan was out to service two of our pool heaters and he discovered two more heaters were having problems. He was able to fix all four of them in the same day, and we ended up not needing the original parts ordered! He was super nice and professional! I cannot express the gratitude for the quick fix and professionalism. Thanks Jonathan!